Job Description
Supervisor – Shift is listed by National IT Board(NITB). The National IT Board (NITB) is looking for a Supervisor Shift to manage operations at its Command & Control Center in Islamabad.
This contract role, graded PPS-10, involves managing operator job allocation, attendance, and making sure compliance with standard working procedures and escalation protocols. The supervisor will maintain shift logs, incident records, and provide handover briefings for incoming shifts.
Reporting critical incidents to senior management and coordinating with agencies during events are central duties. The perform area suits professionals with a Bachelor's degree (BA/BSc or equivalent 14-year education). At least three years of experience in shift-based operations or a control room environment.
NITB, a federal government body under the Ministry of Info Technology and Telecommunication, drives digital governance and IT infrastructure in Pakistan. This position presents a opportunity to contribute to national security and emergency response coordination.
Salary & Compensation
Estimated marketplace salary: PKR 50,000 – 100,000 per month.
Qualification
Candidates must hold a Bachelor's degree (BA/BSc or equivalent 14 years of education) from a recognized institution. The advertisement sets many acceptable degrees including BA, BSc, B.Com, B.Ed., B.Tech, and various Associate Degrees.
Applicants with experience in shift-based operations or control room environments will be preferred.
- Bachelor of Arts (BA).
- Bachelor of Science (BSc).
- Bachelor of Commerce (B.Com 2 years or 3 years).
- B.Ed. (1.5 years, 2.5 years, or 1 year).
- B.Tech (Pass).
- Associate Degree in Accounting & Finance, Artificial Intelligence, Business Administration, Computer Science, Cybersecurity, Data Sciences, Digital Marketing, and many other fields.
- BSc Agriculture Extension, BSc General Science, BSc Computer Science, BSc Electrical Engineering, BSc Psychology, BSc Civil Engineering, BSc IT, BSc Forestry.
- BBA, BCS (2 years or 3 years).
How to Apply
- Call on the National Jobs Portal (NJP) at www.2.gov.pk.
- Unseal the job page for Supervisor Shift at National IT Board (NITB).
- Or produce an account if needed.
- Inspect your eligibility and complete the online submission form.
- Hand in the submission before the closing date: July 29, 2026.
Role Responsibilities
- Manage shift operations at the Command & Control Center.
- Handle operator assignment allocation and attendance.
- Ensure compliance with SOPs, escalation protocols, and incident response procedures.
- Uphold shift logs, incident records, and handover briefings for incoming shifts.
- Report critical incidents and operational problems to senior management.
- Organize with agencies during events.
- Perform any other assigned assignments as per the called for role at the time of hiring.
Additional Information
- Age relaxation has previously been added to the maximum age limit of 45 years.
- The position is on a contract basis under grade PPS-10.
- There are 2 vacancies for this role.
- The job is set at the Command & Control Center in Islamabad.
- Experience in shift-based operations or a control room environment is preferred.
- The deadline for submissions is July 29, 2026.
- Only online submissions through NJP will be accepted.